Anyone who’s been a pet owner for a while would know that situations with pets can come up abruptly. We understand that sometimes a trip to the vet can be inconvenient—or difficult, especially if you’re dealing with an old and/or sickly pet.
With Royal Animal Rescue’s pet emergency service, you and your pet can reside in the comfort of home, and we will come to you for assessment.
Once a call is received, we will ensure a personnel is deployed to the scene within 30 minutes
Our team is ready to provide swift, specialised & compassionate treatment and transport for animals in times of
Our vehicle is not just for transportation purpose. We are fully equipped for emergency needs
When a pet seems unwell, owners may feel unsure as to whether it warrants a visit to the vet, or if their pet can be moved, et cetera.
Hence, this is where Royal Animal Rescue comes in.
Our professionals will assess the situation and if it is necessary, our pet emergency service can provide a pet ambulance, which is fully equipped to handle a wide range of medical situations. Our paramedics are also trained in stabilising a patient before conveying them to the nearest medical facility. And no matter where you are in Singapore, our response time is within 30 minutes.
When a pet seems unwell, owners may feel unsure as to whether it warrants a visit to the vet, or if their pet can be moved, et cetera.
Hence, this is where Royal Animal Rescue comes in.
Our professionals will assess the situation and if it is necessary, our pet emergency service can provide a pet ambulance, which is fully equipped to handle a wide range of medical situations. Our paramedics are also trained in stabilising a patient before conveying them to the nearest medical facility. And no matter where you are in Singapore, our response time is within 30 minutes.
Royal Animal Rescue (RAR) was established with the primary objective of providing timely medical transportation for animals.
As the first pet ambulance service provider in Singapore, our mission is to ensure that the pets you hold dear to you—regardless of size and no matter if they sport fur, scales or feathers—are able to get the prompt help they need in the event of a medical emergency. Our ultimate aim is to prevent any unnecessary loss of cherished companions.
At RAR, each and every member of our paramedic and rescue team is equipped with comprehensive training to administer diverse first aid procedures tailored to animals. Our drivers have also undergone specialised training in defensive driving, to ensure a safe and timely journey to the nearest veterinary clinic. To further streamline the entire process, our vehicles are also outfitted with vital medical equipment, a pivotal measure that ensures our patients do not experience a greater decline in health while en route to receive care.
We understand that time is paramount when it comes to dealing with injured or sick animals. This is why we take our responsibility to heart, and give our absolute best for every patient we have.
Encounter a pet emergency? Call us, even if you’re unsure.
Team deployment
Stabilisation of condition
Transfer to nearest/preferred veterinary clinic
The essence of time is paramount when dealing with injured or unwell animals, and we take this responsibility to heart.
My precious dog was in critical condition and they arrived in 30mins. They also drove swiftly but fast to the vet. Thank you so much for having the same urgency as us.
We have an injured comm cat last night at around 23:30, RAR was swift and responsive to my whatsapp messages and was able to come down within 20mins at 00:30 to give the injured comm cat immediate medical attention. Though the cat was a little skittish at that moment, RAR is professional and well trained in handling such cases. Thanks to them, the comm cat is now recovering well.
Professional Paramedic. Quick Response. Swift Diagnosis. I could have lost my dog to seizure if not for their timely intervention. Thank you so much!
My dog was in critical condition and needed to be transferred from a small vet clinic to a vet hospital. Royal Animal Rescue was swift with their updates and compassionate, even waiting for us to arrive at the clinic and reporting to me that there were no complications during transport. Highly recommend especially if your dog needs constant oxygen supply or special care.
Last Saturday, my dog experienced a seizure, leaving me very shocked and unsure of what to do. Fortunately, I received this emergency contact at a pet event. Help arrived promptly within 30 minutes, and Benjamin, who responded, was gentle with Kiko and very reassuring. Kiko reached the animal clinic swiftly, receiving prompt medical treatment. I highly recommend their service.
We had an emergency with our puppy who was not feeling well and showing signs of high aggression because of it all. We couldn’t approach our puppy and were so grateful that there was a service like RAR around to assist in emergency and dangerous situations like this. Benjamin was equipped with tools to help get our puppy to the vet asap. Benjamin also provided so much knowledge and information about what was happening and helped us communicate with the vet when we were unsure. I do think RAR needs more than a one person team to be on the road to assist in situations like this. But so extremely glad this service was around when we needed it the most. Highly recommend this when you need an emergency rescue for any animal or pet. Their priority is the welfare of the animal and I sincerely hope they get the support they need to keep this going for a long time.
I am immensely grateful to Benjamin who answered our call during midnight when my precious baby had seizures. Benjamin rushed over to my house to pick him up after checking his vitals and kept me assured that he will do his best to rush us to the emergency vet. Highly recommended.
I am extremely thankful that such services are available. My dog had a terrible accident recently and as I was rushing home to tend to her, I called RAR so that we will reach the same time (which thankfully we did). Benjamin from RAR rushed to attend to my dog by checking her vitals followed by assessing the condition and preparing her for transport to the animal hospital. He was very patient and calm which was very helpful as my dog and I were in a state of shock. Normally owners are not allowed on the ambulance but because my dog case was bit special and she couldn’t be on a stretcher, I was allowed on board the ambulance because I had to carry her. Thanks to that I witnessed first hand how great it is to have such services. The ambulance had ambulance lights and tho it is not the same colour as our ambulance, I witnessed many vehicles giving way to us when they saw we were behind them. Imagine if there wasn’t such services and I don’t have a car or I couldn’t get a grab, my dog would take a longer time to reach the hospital and in times like this, time is crucial. Along the way to the hospital, he kept checking in on us and to make sure that my dog was conscious. In addition, he called the hospital to inform them of the situation and to also to prepare to receive us. I am really grateful for RAR & Benjamin. Thank you for your sincerity and taking good care of us.
My experience with the RAR was above satisfaction. I live in the South and came across a post on a community cat that was abused in the North of Singapore. Feeling helpless, I reached out to the Royal Animal Rescue, hoping they would stabilise Brownie’s condition (the cat) past 1am. They were prompt in their replies and immediately dispatched a team to reach out to Brownie to check on her. Benjamin, the man who was in touch with me, gave me swift updates on her condition and never ignored my texts, no matter how late it was. He also called me and explained about her vitals, and the injury she had on her neck. This is an impartial feedback. Many are quick to point fingers at this team that has just started out, trying to rescue helpless animals. I need to make it clear that while they can stabilise the animal’s condition, they do not have a facility to house those that are sick/injured. They are only left with three options: 1) Send the animal to SPCA. 2) Send the animal to the AVS if SPCA rejects them. 3) Send the animal to an emergency vet. Please be patient with the RAR, as they have mentioned that they are working on the aforementioned concern. Thank you once again, Benjamin. You truly have given me hope that dying/sick animals can be rescued or attended to, no matter what time of the day it is.
Excellent response time around the clock. RAR assisted in sending a feline in terrible shape past 4am in the morning, and remained contactable throughout. Legitimate service with professional staff administering first aid before handover to clinical vets in shelter.
With over seven years of experience in the pet industry, Benjamin has been trained by accredited veterinarians in Singapore and is a holder of various animal first aid certifications. Having interned at a vet hospital for five months, Benjamin has also handled many emergency cases on a daily basis, and has observed numerous surgeries for a variety of cases.
MyCPR NOW: Certificate of Achievement in Pet CPR & First Aid
Captain Rinchen Koh is an experienced and compassionate professional dedicated to animal welfare. With over four years in the pet industry, she is highly regarded for her expertise in providing care and support to animals. Through rigorous training under accredited veterinarians, she has honed her skills in veterinary medicine and gained hands-on experience in spotting signs of distress and addressing the issue. Certified in pet first aid, Captain Koh is well-equipped to handle emergencies and ensure the well-being of animals. In her role as a veterinary nurse, she has played a crucial part in medical procedures and patient care. Today, she continues to advocate for animals, utilising her expertise and genuine love for animals to make a positive impact in the field of animal welfare.
Find answers to frequently asked questions on pet paramedics and pet emergency service.
RAR aims to reach an incident site within 30 minutes once dispatched.
All of our paramedics are trained under veterinians before they are allowed to respond to calls.
Our ambulances are equipped with essential items that are needed during an emergency. Items include oxygen tanks, vital monitors, medical supplies, bleed stoppers, and more.
If a pet is to collapse while on the way to a hospital or clinic, our paramedics are trained to perform CPR .
All of our paramedics are trained directly by expert vets in Singapore. They have to undergo hospital attachments before being dispatched to calls.
Royal Animal Rescue SG